Terms and Conditions

Company Address: Contrada Ronzino, 98066 Patti ME, Italy
Phone: +39 0941247087
Email: maowp@wsvxmushv.com

1. General

By accessing or using our website and services, you agree to comply with these Terms and Conditions. These terms apply to all orders placed with CERAMICHE SICILIANE RUGGERI S.R.L. for our handcrafted ceramic products.

2. Products

  • All products are handcrafted Sicilian ceramics.
  • We strive to display accurate product images, descriptions, and prices. However, slight variations in color, size, or design may occur due to the handmade nature of our products.
  • We reserve the right to discontinue or modify products without prior notice.

3. Orders

  • Orders can be placed via our website, email, or phone.
  • By placing an order, you confirm that all information provided (shipping address, contact details) is accurate.
  • We reserve the right to cancel or refuse orders at our discretion, including if items are out of stock or due to payment issues.

4. Pricing & Payment

  • Payment methods accepted include bank transfer, credit/debit card, and PayPal.
  • All payments must be completed before shipping.

5. Shipping & Delivery

  • Shipping is conducted according to our Shipping Policy, including estimated delivery times and costs.
  • CERAMICHE SICILIANE RUGGERI S.R.L. is not responsible for delays caused by customs, natural events, or shipping carriers.

6. Returns & Exchanges

  • Returns or exchanges are governed by our Returns Policy.
  • Customers must report damaged or incorrect items within 7 days of delivery.
  • Items must be returned in original packaging and unused condition unless defective.

7. Intellectual Property

  • All content on our website, including images, designs, logos, and text, is the property of CERAMICHE SICILIANE RUGGERI S.R.L.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Limitation of Liability

  • CERAMICHE SICILIANE RUGGERI S.R.L. is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • We are not responsible for damages caused during shipping if proper claims are not reported within the required timeframe.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Italy.
  • Any disputes arising from orders or services will be subject to the jurisdiction of Italian courts.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

  • Phone: +39 0941247087
  • Email: maowp@wsvxmushv.com
  • Address: Contrada Ronzino, 98066 Patti ME, Italy